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Customer Headquarters (HQ)
Customer Control Panel

The Customer HQ or Customer Service Centre is your springboard to Web5star services and facilities through our world's best multi-language Control Panel.

The following is a list of the Control Panel services and facilities available to our customers. Please note that the availability of these features will change depending on the type hosting plan.

Email Management Tools

  • Add / Remove E-mails
  • Read Webmail
  • Default E-mails
  • Auto Responders
  • E-mail Filtering
  • Aliases / Forwarding
  • Email Address Trace
  • Mailing Lists
  • Spam Assassin
  • Modify Mail Exchanger (MX Entry)

Site Management Tools

  • Change Password
  • FTP Manager
  • Disk Usage Viewer
  • File Manager
  • Index Manager
  • Frontpage Extensions
  • Web Protect
  • Custom Error Pages
  • HotLink Protection
  • Sub Domains
  • Parked Domains
  • Manage Redirects
  • MySQL Databases
  • phpMyAdmin
  • Backup
  • IP Deny Manager

Analysis and Log files

  • Web / FTP Stats
  • Sub Domain Stats
  • Error log
  • Bandwidth
  • Latest Visitors
  • Raw Log Manager
  • Raw Access Logs

Preinstalled Scripts

  • CGI Center
  • Addon Scripts
  • Fantastico
  • Agora Shopping Cart
  • Java/CGI Chat Room
  • PhpMyChat Room
  • phpBB
  • Search Engine Submit

Advanced Tools

  • Cron Jobs
  • Mime Types
  • Apache Handlers
  • Manage OpenPGP keys
  • Networking Tools

Language and Theme

  • Language
  • Theme

The Control Panel also provides general account and server information.

Quality Customer Service

Our dedicated customer service team is responsive and knowledgeable and strive to deliver best-practice technical support.  The vast majority of queries will be answered within 12 hours, but we guarantee to respond within 24 hours. 

We provide technical support 7 days a week, so we will be there when you need us. 

If you have further questions please email us to support@web5star.com.au

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